|

  

|
| A module
designed to cater for mail order/telephone sales, where the goods
are being ordered by
the customer, picked by staff and then despatched to the customer
by the requested method. It also processes orders automatically from
your PoS-iT Web Shop. |
 |
The
orders screen can be run from the back office menu or called up on
the Till screen. |
|
 |
Previous
orders for a particular customer can be viewed easily from the orders
screen. |
 |
A
pricing/product enquiry can be performed without taking time entering
customers' details. |
 |
Stock
availability on each product can be seen and interrogated. |
 |
Internal
notes can be recorded but are not printed and customers notes can
be recorded that appear on all paperwork printed (such as Delivery
Instructions) |
 |
Despatch
requirements can be specified by product line to accommodate a customer's
requirements. They may want one of 3 scenarios:
a) Despatched ASAP - If any of the items are in stock or, when they
arrive in stock, the item is despatched immediately, or;
b) The Balance held for order completion. This is where the customer
orders 3 of a particular stock item, 1 is in stock 2 due in next week,
and they want the 1 product despatched immediately (ASAP) but the
balance can wait until the order is completed or;
c) Hold for Order Completion. This is where all the products are held
until the order is complete. The items are picked and stored.
|
|
|
 |
Orders
can be edited at various stages of order completion. |
 |
Various
Despatch methods and charges can be set up for easy order completion. |
 |
Integration
of Parcel Carriers Label Printing and Manifest Completion can be achieved. |
 |
Serial
Numbers for products can be recorded along with notes on items picked
(if slightly damaged etc). |
 |
Easy
look up on stock to see which order it is reserved for. Stock can
be re-allocated to another customer if necessary; otherwise the order
of allocation is first-come-first-served. |
 |
Back
Orders are held on the system and it automatically prompts the user
when stock is booked in that will fulfil any outstanding orders. |
 |
The
Re-Order Wizard report also calculates requirements for Sales Orders
and adds to order requirement. |
|